FAQs
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Sterilizer Autoclave Machine FAQ
Service FAQ

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Q: Is it possible for our autoclave and sterilizers idle for years to restart?

We have abundant experience to upgrade the sterilizers manufactured by world famous brand, glad we can provide you advice and solutions.

Q: Regarding ampoule injection, How to choose between steam sterilizer and superheat water autoclave

Firstly these two kinds of autoclave sterilization machines got their own advantages on heating-up speed and cooling, uniform thermal distribution, and etc. But It mainly depends on the loads packing material and size, if glass ampoule, and size is 1ml, 2ml, 5ml, 10ml, we recommend steam sterilization with advantage of fast heating-up and less cost on utility consumption. However, if the container size over 10ml, then superheated water cascade sterilizer is more appropriate to reduce the broken rate after sterilizing, with advantage of regular heating-up, but it costs more on utility consumption and budget. Customer needs to consider based on own situations and long term operation.

Q: How can I get the quote for I.V solution autoclaves?

To match your production capacity and recommend accurate autoclave chamber volume, firstly we need to know your daily output, I.V fluid packing material, shape(bottle or bag), size(with drawing), then we calcualte according to that. Besides, URS(User Requirement Specification) document is preferred.

Q: What's the lead time of cassette autoclave?

Firstly it depends on the order quantity, if less than 5 sets, the cassette autoclave can be ready for delivery within 7 working days as we have enough stock and standard part for assembly.then the lead time taks two weeks if order 5~10 sets, three weeks if 10~15 sets, 30 working days of 20~30 days.And if there is special orders, eg. Electricity is 110V, AIKSMED needs to prepare special electric components, it takes from 7 to 30 days according to supplier's situation. So please contact with our sales managers for your specific requirement.If the distributors got warehouse in the local place, inventory can be an excellent way to improve your service, and AIKSMED can support our distributors any time!And regarding to the transport, AIKSMED can arrange all kinds of transport, including seaway, railway, air, highway.  the cassette autoclave can be ready for delivery within 7 working days as we have enough stock and standard part for assembly, but if there is special orders, eg. Electricity is 110V, AIKSMED needs to prepare special components, it will take from 7 to 30 days. Contact if any questions!

Q: What is FAT and SAT?

FAT means Factory Acceptance Test, before delivering autoclaves, customer can send his technician or 3rd party personel to test machines in AIKSMED facotry, it usually takes 2~3 days. SAT means Site Acceptance Test, AIKSMED will send 1~2 engineers to user's site for equipment commissioning and staff training, ensuring production able to be carried out successfully.